Finding the spa
We are located in Phenix Salon Suites near Lake Mission Viejo.
Our address is: 27742 Vista Del Lago, Suite J-3 / 114, Mission Viejo.
Appointment Only.
Text or call (310) 977-4779, or book online.
Getting here
We are in the Vista del Lago complex, near the corner of Vista del Lago and Formentor. Come into Phenix Salon Suites and look for suite J-3 / 114.
Parking is available in the lot for the complex. If the suite door is closed when you arrive, text Sarah and she will come get you.
Hours
Monday closed
Tuesday–Wednesday 1:00–8:00
Thursday 12:00–8:30
Friday 11:00–8:00
Saturday 11:00–6:00
Sunday 11:00–7:00
Please double-check when you book. Hours can shift around holidays.
Before you come
Give yourself a few extra minutes the first time. The suite is easy to miss if you have not been in the building before. If you are running behind, still come — we will use the time that is left so the next guest is not delayed.
Cancellation Policy
We understand that, sometimes, life happens. If you find yourself in a bind and need to cancel your scheduled service, don’t worry! Our ultimate goal is to help you relax and de-stress, so we will always be more than willing to help you find a better time. We only ask that you give us a 24-hour heads-up to cancel any spa service. Cancellations without prior notification will be charged as a credit for the next time you come in.
Late Arrivals
It’s ok if you are running late. Late arrivals will receive the full remainder of their scheduled appointment time so as not to delay the appointments next-in-queue. The time lost to a late arrival cannot be redeemed or used at any later date.
Gratuities
Gratuities mean the world to us! These are not included in the price of your service. If you wish to leave gratuity, the industry standard is 15-25% of the total service cost. We thank you in advance for your kind generosity!